Please click here for our current shipping information and rates. 

RETURNS: If for any reason you are not completely satisfied with the boots you purchased directly from us and would like a refund, return them unused to Belleville within 30 days and we'll refund 100% of the price of the boots, excluding any shipping charges.  No refunds will be offered for boots returned after the 30-day period.

To obtain a refund, please call 1-800-376-6978 to obtain a return authorization number.  

A credit will appear on your credit card within two billing cycles.

Please contact our Belleville Boot Customer Service Department at 1-800-376-6978 or via email at boots@bellevilleboot.com  with your request to exchange your boots for another size.  For exchanges, we will pay to have a new pair shipped to you, but we will not reimburse you for the shipping cost to return the original pair. All footwear should be returned with postage prepaid and in its original packaging. COD shipments will NOT be accepted.

Unfortunately, not all boot brands fit the same. Belleville boots are about ½ to 1 full size larger in fit than your normal shoe size depending on the type of boot you choose (hot weather vs. waterproof/insulated). In many cases, we have found our hot weather boots run about 1 size larger than your normal shoe size; however, boots containing a GORE-TEX® bootie may require only ½ size larger than your normal size for a proper fit.

For additional sizing tips, please click here.

Based on the style of boot, cleaning instructions will vary; however, in general we recommend the following guidelines:

• Remove dirt by brushing boots with a soft/medium bristle brush.
• Using a mixture of warm water and a mild detergent, lightly scrub the leather and nylon fabric with a soft brush to remove any excess dirt.
• Air Dry boots naturally at room temperature. Do not expose boots to direct intense heat (such as a blow dryer) as this can cause damage to the boot.

For full care instructions, please click here.